Support Center

Get help with the FITIS Judging Portal

Contact Information

Email Support

digital@fitis.lk

Response within 24 hours

Phone Support

+94 77 068 6502

Mon-Fri, 9:00 AM - 5:00 PM

Office Address

Federation of Information Technology Industry, Sri Lanka

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

Quick Help
Submit Support Request

Fill out the form below and we'll get back to you as soon as possible.

Common Issues & Solutions

Cannot Login to Account

Ensure you're using the correct email and password. Try resetting your password if needed. Contact support if you continue to have issues.

Judging Interface Not Loading

Clear your browser cache and cookies. Try using a different browser or incognito mode. Ensure you have a stable internet connection.

Cannot Submit Scores

Check that all required fields are filled and scores are within valid ranges. Save as draft first, then submit final scores.

Missing Competition or Contestants

Contact the event administrator to ensure you're properly assigned to the competition. Refresh the page to see if data has been updated.